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Absolutely Accurate News

November 2015
Main
 
 Are you conducting your business with integrity?

According to Harvard business Review, businesses lose half of their customers each year.  One of the main reasons customers leave is a lack of trust.  Inversely, it has been found that customers were willing to pay much more and travel farther to work with a business they trust.  So how do you go about creating trust in a business relationship?  Follow this simple plan.

  1. Focus on the customer - While a customer helps your bottom line, you are in business to provide a service or product for that customer.  The relationship should focus on fulfilling that need, not your bank account.  Nobody wants to feel like another dollar sign.
  2. Be honest - Transparency is the best policy.  Advise your clients on the risks that might arise, and explain procedures.
  3. Be happy about your business - Can your clients tell that you stand for something positive?  Show you are passionate about your business, not just about your income, and customers will be satisfied to know that you are giving your best.
  4. Have a quality website - Customers often research on-line before committing to a business.  A quality website promotes the excellence of your business.
  5. Allow for reviews on social media - Your good reviews are better than paid advertising, as they are truthful testimony.  Received a bad review?  Have no fear - offer an apology and an immediate 'fix' to whatever went wrong.  Everyone understands that sometimes problems occur and, when you are forthright and ethical, respect will follow. Not only will that customer be satisfied, future patrons will know you are willing to go the distance to make everything right.
  6. Join the Better Business Bureau and other organizations - Accreditation shows that you are not a fly-by-night business and are here to stay.
Be thankful for all the honest businesses who truly respect their customer's best interests as a priority!  Transcription Plus, LLC offers a 100% accuracy guarantee.  Additionally, we have A+ rating with the Better Business Bureau, so you can definitely count on us!   Contact us here for additional information!

Best,

Mary A. Goehring
Owner/CEO
Transcription Plus, LLC
860-583-2818
mary@transcriptionplus.net

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In this Issue
StaffSpotlightClient Testimony
"An excellent service, provided in a cost-effective and timely fashion. Transcription is extremely accurate and the privacy and confidentiality of my reporting has been maintained at all times. Overall performance has led to more than a 10% increase in my "on the road" marketing potential. I would seriously recommend Transcription Plus to any single-person office or small business with limited access to secretarial services."

NewClientsWelcome New Clients
We welcome the following clients to Transcription Plus, LLC:
 
They are:  
Alison K.
Duane C.
John G.
Dr. Ofer S.

Welcome to the Transcription Plus, LLC Community!  
   
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CLIENT/PATIENT APPOINTMENT REMINDERS

  

Maximize your schedule with appointment reminders!

 

Contacting all of your patients to remind them of an upcoming appointment (or the need to make one) is as quick and easy as either faxing or emailing your Patient Day Sheet (generated electronically by your E.M.R. system or printed from your computer.) There are no log-ins; no user IDs; no passwords to remember! THAT SIMPLE!


Benefits of Client/Patient Reminders:

  • Reduce client/patient no-show rate by as much as 1/3 and increase timely cancellations.
  • Send customized messages based on appointment type.
  • Increase revenue.
  • Keep on schedule with improved arrival time.
  • Re-capture lost staff and physician time by automating client communication.
  • Better managed patient health.
  • Elimination of expensive paper-based mailing campaigns.
  • Secure and compliant patient messaging.
  • Email, voice and text notifications available. 
  • Daily call result report, sent directly to your office.

Depending on the size of your client base, the minimal effort of simply forwarding your Patient Day Sheet and extremely small weekly cost could decrease patient no-shows by 30%; equating to a possible 30% increase in revenue when those empty slots are filled with viable appointments.....all without interrupting your busy staff's priority tasks. There are NO set-up fees.   


     

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TELEPHONE CALL RECORDING SERVICE
Simplify your life's conversations with documentation!
  
Crisp and clear, high volume audio recording of any telephone conversation can be yours with no additional equipment required. There are many applications for this service. Physicians, Attorneys, Law Enforcement and Business Professionals have conversations with patients, opposing Attorneys, clients or initiate conference calls. All information discussed can be recorded and documented so there is no question as to the accuracy of what was discussed.  This service is even beneficial for an individual's personal use. We live in a very litigious society. Whether you have a verbal agreement with a contractor or with family and friends, there is no need to be deceived or swindled or have any controversy regarding those agreements. Never rely on memory regarding exactly what was discussed in a telephone conversation again.
 

  

You are able to record a conference with multiple parties too!


  
  
     
     

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Use your Smartphone for simple, fast, secure dictation
  
A dictation APP presents a new dimension for wireless working. Record digital dictations with your Smartphone and instantly send them to Transcription Plus, LLC regardless of your location.

Recording, editing and downloading dictation files from your Smartphone offers mobile flexibility and reduces document turnaround time. When recording is finished and you're ready to send your work to Transcription Plus, LLC, simply touch a button and we just received your audio files!

Transcription of files created on your Smartphone couldn't be easier, delivering everything you need for a secure, wireless dictation workflow.

Start simplifying your life today.....Contact us for the absolutely easiest dictation workflow ever!

 
  
     
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referralReferral Benefits Program


Our Referral Benefits Program offers a 10% discount (for a consecutive 4-week billing cycle) to anyone who successfully refers a client to us. This is our way of saying THANK YOU for your support and patronage.

Our goal here at Transcription Plus, LLC is to provide you with a service that exceeds your expectations.